Job Description

Job Description

The Chase Auto Private Label Captive Finance business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and Rivian.

The Brand Manager in Vehicle Remarketing is responsible for engaging assigned captive finance partners and dealers on all aspects related to Vehicle Remarketing(VR) including operations, strategy, pricing and customer programs.  This individual will be the primary point of contact to execute operational changes, implement new programs and communicate priorities related to Vehicle Remarketing. Given its scope, this position requires effective cross-functional communication and stakeholder management at all levels of Chase Auto. If you are intellectually curious and enjoy working on complex projects spanning across multiple teams, you may be the perfect fit for the remarketing brand management team. 

Job responsibilities

• Serve as point person for assigned captive finance partners and internal brand teams for all VR & Loyalty related strategies, initiatives, and results
• Compile and communicate updates to client on wholesale auto market key performance indicators at the portfolio, peer and industry level
• Compile and communicate updates to client regarding lease end, customer behavior and ancillary topics
• Understand client strategies and objectives to ensure VR operations / initiatives are delivering value for captive finance partner(s)
• Ensure Brand teams are appropriately prepared and educated on current remarketing events and potential captive finance partner impacts
• Update client and Brand teams on operational or lease end updates
• Manage ownership of all captive finance partner requests related to Vehicle Remarketing
• Facilitate discussions within VR for captive finance partner requests, including operational changes, program updates, etc.
• Establish consensus on VR & Loyalty priorities and ensure delivery against mutually agreed upon timelines
• Engage captive finance partner franchise dealers in the lease end and remarketing cycle and support Brand sales team in dealer training and performance tracking.
• Effectively communicate partner business priorities and brand updates to internal teams

Required qualifications, capabilities, and skills

• Experience interfacing and communicating with senior levels of client organizations
• Excellent adaptability to adjust to client and / or dealer interactions to refine strategies / approach
• Ability to translate client expectations into innovative, strategic solutions
• Demonstrated ability to understand high level data and make data driven recommendations or decisions
• Excellent written and verbal communication skills.
• Bachelor’s degree 
• Travel 10-20% of the time

Preferred qualifications, capabilities, and skills

• 5+ years client and/or dealer relationship management or OEM experience required; Vehicle Remarketing experience a plus

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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