TITOL Manager, E-Commerce job at Complex Los Angeles, CA, US

Job Description

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more
What You'll Do
Manage and maintain all aspects of Shopify back-end for all TITOL stores including but not limited to setting up new products, product images, product descriptions, tax codes, item category, warehouse and shipping details.
Excellent Shopify end-to-end experience and knowledge is required for this role
High proficiency in web development languages (HTML, CSS, JavaScript).
Experienced with the Command Line and tools like Google Analytics, Klaviyo, Github, Figma, VPNs, and Adobe Photoshop.
Track inventory across all SKUs between all warehouse locations as well as constant re-orders with production teams.
Communicate daily with our 3PL and warehousing partners when shipments are arriving, inventory changes occur, and new stores or SKUs are created.
Work with graphic designers and the creative team across different website or digital material needs such as resizing product images, graphic assets, creating email/text marketing campaigns.
Collaborate with the Brand Management team to develop ecommerce launch plans and strategies covering key dates, customer journey, social media deliverables, CRM support, etc. that can directly impact sales and conversions.
Excellent understanding of Shopify data analytics to provide reports on metrics such as sales by product, conversions, ad performance, and other key metrics to identify opportunities for site enhancements and optimization.
Develop best practices and reports based on campaign data to better inform and guide clients for future projects.
Familiar with privacy/accessibility regulations and best practices on the web (GDPR, CCPA-CRPA, W3C).
Who You Are
Able to apply problem-solving skills to come up with unique and quick solutions to digital needs.
Detail oriented and comfortable with switching and reprioritizing tasks quickly as well as managing many ongoing projects at the same time.
Data-obsessed and always looking for learnings to glean post-mortem.
Understanding of basic retail economics and be able to make suggestions based on examples.
A team player who thrives in a fast-paced environment and gets excited about executing others’/artists’ vision, improve upon their ideas, and contribute own thoughts further.
The Pay Range, which consists of salary and commission, for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Complex Total Rewards offerings for employees. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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