Job Description

Ball Factory Playground | Party | Café in Mount Prospect, IL is looking for Team Members @ Kids playground | $15 plus tips 

Ideal for high school, college students, and entry-level individuals. Seeking part-time weekend availability, offering flexible schedules. 

Optional weekday shifts starting after 3 pm are available 

A minimum of 16 years of age is required to apply.

Specializes in providing outstanding customer service by greeting guests in a friendly manner. Ensures that cleanliness and safety standards are maintained(met). Initiates a high level of engagement to ensure guests leave with a positive experience at Ball Factory. 

Responsibilities 

• Greet Guests in a positive, personalized manner
• Runs a Point of Sale (POS System) - Maintains knowledge of loyalty program 
• Gain knowledge of food and beverage menu - Take and prepare orders as needed
• Helps ensure proper stock levels, dating, and rotation of all food/beverage products and supplies 
• Listens and Responds to guests' requests, has the ability to resolve guests' concerns, and forwards information to management as needed.
• Cleans and Maintains the facility, including but not limited to Tables, Counters, Floors, Restrooms, and Equipment
• Helps ensure equipment is operating properly and communicates to management when maintenance is needed.
• Learns and follows applicable policies and procedures as outlined in the Ball Factory Handbook, 
• Maintains a safe work environment for all guests and staff
• Monitor Children’s indoor activities and ensure guests are complying with Ball Factory Rules
• Ability to host Kids' birthday parties by ensuring a pleasant experience for the guests. This includes but is not limited to greeting guests, managing and coordinating activities, and cleaning up after-party activities.
• Completes other duties as assigned by management 

Qualifications

• Capable of working in a fast-paced environment and the ability to work as a member of a team
• Ability to have a positive attitude and ethics that support Ball Factory values and culture
• Excellent verbal and written communication skills
• Ability to lift 20 pounds, bending, twisting, kneeling, crawling, and overhead reaching
• We are looking forward to receiving your application. Thank you.

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Job Tags

Flexible hours, Shift work, Weekend work, Weekday work,

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