Job Description

Knowledge, Skills, and Abilities:

Three (3) years of experience in hospitality or service industry at executive management levelAbility to communicate in English effectivelyProven financial management skillsExperience with performance managementProject management experienceKnowledge of quality construction techniques and standardsBusiness AcumenExcellent verbal and written communication skillsBachelor's Degree from an accredited four-year college or university in related or closely related field; or any equivalent combination of education and experienceEthical ConductServant Leadership mindsetComputer Proficiency: Microsoft OfficeInternal and external customer service expertiseAn eye for detailBased upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and s are subject to review and revision.

Job Responsibilities:

Administrative:

Accountable for appropriate administration and controls involving operating and bank accountsAccountable for the timely completion of any projects as requestedCoordinate contract services relevant to specific area of responsibilityDevelop a continuous five-year capital improvement plan for operationsEnsure that all accounting standards are adhered toMaintain an accurate and current filing systemMaintain appropriate databasesManage expenditures from the Annual Operating Budget and Capital Reserve BudgetMonitor and manage the guest billing and collection procedures including delinquency, suspension, etc.Initiate, implement, understand and analyze accounting procedures to include labor forecasts, inventory procedures, financial forecasting, annual budgeting procedures, capital expenditures, payroll and month-end analysisResponsible for planning, documenting, implementing and monitoring department training programs

Communications:

Attend all relevant meetingsCommunicate and interact with each employee, guest, owners, investors and Bunkhouse Management team members with courtesy, dignity and respect while maintaining a consistent professional demeanorEnsure all calls are answered in a courteous and professional mannerEnsure follow-up to guest comments and comment card responses via telephone/email and provide follow-up documentation within five (5) business daysInitiate and maintain effective positive communication between guests and personnelMaintain an “Open Door” communication policy for personnel and guestsMaintain contact with trade associates, professional organizations and industry publications for improvement of procedures and new technical advances

Personnel:

Ensure all employees are in appropriate uniform and attire for their scheduled shiftMaintain an increased awareness of safety issuesMaintain and monitor effective personnel relations in a supportive, confidential environmentMaintain s, postings, personnel evaluations, pertinent telephone listings and benefit communicationAdminister and train on progressive discipline policies and proceduresResponsible for performance evaluations and setting annual goals for personnel.

Operations:

Ensure that all staff is delivering the levels of service in accordance with the Hotel Revel standard operating proceduresHave a thorough understanding involving the maintenance of the propertyMaintain property exteriors and public spaces and conduct daily inspectionsAdhere to all written mandatory policies and procedures, manuals, memos and oral instructionsOversee project completion for preventative maintenance, deep cleaning and special projects, work with general contractor, ownership and architect to oversee and direct the hotel's master planReview project in detail to ensure deliverables and cost estimates are within budget and on time, work with accounting department to manage construction account, draws and paymentsOversee planning and pricing of all menu's itemsHave a thorough understanding of services, amenities and offeringsMaintain current knowledge of all activities and events in the surrounding areasOversee the entire guest experience, from pre-arrival through departurePromote and encourage guest name recognition at all timesResponsible for reviewing, understanding and following up on hotel guest needsCoordinate and monitor contract services to ensure performance and productivity involving special projects and daily maintenance of grounds and guest rooms to meet guest expectationsCoordinate par level and stock of all inventory itemsCoordinate the weekly work schedule of all personnelEnsure safety equipment, fire extinguishers, first aid kits, etc. are inspected and in good working conditionEnsure that all equipment within area of responsibility is maintained in good working conditionKeep abreast of safety and emergency procedures and OSHA requirements

Working Conditions/Environment

The person having this responsibility may have to lift up to twenty-five (25) pounds on a daily basis; anything over fifty (50) pounds is considered a two (2) person liftThe person having this position may have to sit for six (6) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for two (2) hours per dayThe work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Type: Full-time

Pay: $55,000.00 - $81,000.00 per year

Schedule:

• Every weekend

Ability to Commute:

• Ft Worth, TX 76104 (Preferred)

Ability to Relocate:

• Ft Worth, TX 76104: Relocate before starting work (Preferred)

Work Location: In person

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